Contact Us
Have a question, feature request, or just want to say hello? We'd love to hear from you. ScreenBuddy for Mac is built by Jiabin Shen, and your feedback directly shapes the product.
Whether you need help getting started, have an idea for a new feature, or found a bug, don't hesitate to reach out. We typically respond within 24 hours.
For longer inquiries, partnership proposals, or anything that needs a detailed conversation, email works best. We read every message and aim to reply within one business day.
support@screenbuddy.xyzWe're Here to Help With
No matter what brings you here, we genuinely want to hear from you. ScreenBuddy is a product built with care, and every piece of feedback helps us make it better for everyone. Here are some common reasons people get in touch:
Bug Reports
Something not working as expected? Let us know the browser you're using and steps to reproduce the issue.
Feature Requests
Have an idea that would make ScreenBuddy even better? We prioritize features based on user feedback.
General Questions
Curious about how something works, or need guidance? Ask away—no question is too small.
Partnerships
Interested in collaborating, integrations, or co-marketing opportunities? We're open to conversations.
Feedback & Reviews
Loved ScreenBuddy or have suggestions for improvement? Your honest feedback means the world to us.
Press & Media
Writing about screen recording tools or want to feature ScreenBuddy? We'd be happy to provide information.
Quick Help
Before reaching out, you might find the answer you need right here. These are the most common questions we receive from ScreenBuddy users.
How do I get started with ScreenBuddy?
Getting started is simple and takes less than a minute. Download ScreenBuddy for Mac from our website and install it. You'll be recording and editing in minutes.
How do I use zoom effects?
Zoom effects let you magnify specific areas of your recording to highlight important details. After importing a video, click on the timeline to add a zoom event, adjust the zoom level from 1.25x to 5x, and set the focus point. ScreenBuddy also supports auto-zoom that follows your cursor movements automatically. For a full walkthrough with tips and best practices, check out our zoom effects guide.
How do I convert WebM to MP4?
ScreenBuddy for Mac exports directly to MP4 and GIF formats. For converting existing WebM files, use our free online WebM to MP4 converter tool.
Is ScreenBuddy really free?
ScreenBuddy offers free online tools including our screen editor and WebM to MP4 converter. The full macOS desktop app is available as a one-time purchase — no subscriptions. You get zoom effects, custom gradient backgrounds, shadow effects, corner radius adjustments, and MP4 and GIF export formats. There are no monthly fees, no hidden charges, and no watermarks on any of your videos.
About ScreenBuddy
ScreenBuddy is a native macOS screen recording editor created by Jiabin Shen. The idea was born from a simple frustration: existing screen recording tools either lacked essential editing features, locked them behind expensive subscriptions, or required uploading sensitive content to third-party servers.
ScreenBuddy takes a different approach. Built with Electron and powered by PixiJS for GPU-accelerated rendering, it delivers native desktop performance while keeping everything local on your machine. Your videos never leave your device, giving you complete privacy and control. Features like timeline-based zoom effects with auto-zoom cursor tracking, gradient wallpapers, adjustable padding, corner radius, and shadow effects are all available to help you create polished, professional-looking screen recordings.
Whether you're creating tutorials, product demos, educational content, or presentations, ScreenBuddy is designed to make your recordings look great without the complexity or cost of traditional video editing software. We believe everyone deserves access to professional-quality tools, and we're committed to keeping ScreenBuddy accessible to creators of all levels.
Ready to Try ScreenBuddy?
Start creating professional screen recordings with zoom effects, custom backgrounds, and more — built natively for macOS.